Four practices. One team of engineers.

Take one practice on its own or connect them. You work directly with the engineers who build it, in your systems and with your team.

01

Fusion AI

Oracle Fusion · Oracle AI Agent Studio · Oracle Digital Assistant

You can commission

  1. An agent for one business taskDesigned around your Fusion data, the approvals it needs and what happens when it can’t finish, built in Agent Studio.
  2. A review of the assistant you haveYour ODA skills, or an agent already built, checked for what would fail in production, with a delivery scope.
  3. A first agentic applicationThe outcome, the authority it has and the evidence you will need, agreed before anything is built.

You receive

Acceptance tests, deployment documentation and operational handover.

Already delivered

Read the Northwell story
02

Automation & Integration

Oracle · UKG · Microsoft Teams · any system with an API

You can commission

  1. Integrations that carry the whole requestOracle, UKG, Microsoft Teams or any system with an API, connected end to end, with failures surfaced to a person.
  2. Software built around your team’s procedureA workflow, internal tool or application, designed, built and connected to the systems around it.

You receive

Working integrations, process rules, tests, operating procedures and handover to the team responsible for the workflow.

Already delivered

At Northwell Health, an Oracle service request drives an operator-approved department-access change in UKG that can be reverted in one step.

Read the Northwell UKG story
03

OCI

Oracle Cloud Infrastructure · OCI AI services

You can commission

  1. An environment your team can operateCompartments, networking, identity and storage, defined in code your team keeps.
  2. Software that runs on itServices and applications, with deployment, monitoring and recovery planned in from the start.
  3. A review of a design or a running environmentWhat to change first, and why, before go-live or while it runs.

You receive

Architecture, deployed infrastructure, access policies, deployment procedures and operational documentation.

Already delivered

Knowledge Management, built for a global banking and retail technology provider, runs on OCI Object Storage and OCI Language translation.

Read the guided troubleshooting story

Some of the work is already built.

Three products for the service after go-live, ready to configure rather than build.

  • Ops Platform

    See where your assistant needs attention.

    Conversation evidence, customer-defined outcomes and handoff visibility across the ODA front door and the agents it routes to.

    Explore Ops Platform
  • Handover

    Bring a person into the conversation.

    The assistant posts a request card to your support chat in Microsoft Teams. The first colleague to accept reads the conversation so far and replies in the same chat.

    Explore Handover
  • Knowledge Management

    Turn maintained knowledge into guided troubleshooting.

    Reusable articles and visual decision trees that walk a person from a fault to its fix, in their own language.

    Explore Knowledge Management
  1. Ops Platform

    See where your assistant needs attention.

    Conversation evidence, customer-defined outcomes and handoff visibility across the ODA front door and the agents it routes to.

    Explore Ops Platform
  2. Handover

    Bring a person into the conversation.

    The assistant posts a request card to your support chat in Microsoft Teams. The first colleague to accept reads the conversation so far and replies in the same chat.

    Explore Handover
  3. Knowledge Management

    Turn maintained knowledge into guided troubleshooting.

    Reusable articles and visual decision trees that walk a person from a fault to its fix, in their own language.

    Explore Knowledge Management

Product 1 of 3

From a first call to a service your team runs.

Start at the step you need. Each one is useful on its own, and the defined packages under each step can be commissioned as they stand.

Demo call 30 min

  • The agent
  • The operational view
  • The engineering behind it
  • Your process

With an engineer, on a process like yours

01

See it on a process like yours

Thirty minutes with an engineer: the agent, the operational view and the engineering behind them, then a conversation about your process.

Agreed before delivery Scope · v1

  • Deliverables
  • Dependencies
  • Tests
  • Operating ownership
  • Ryan Patrick
  • Ahmed Kallel
  • Ali Sbiaa
Agreed with your team
02

Agree what done looks like

Agree the deliverables, dependencies, tests and operating ownership before the build starts. Systems already in flight can start with a review.

Release 1.0 Your environment

Code
In your repository
Environment
Test → Production
Tests agreed at 02
Passed
Release decision
Your team
03

Build it in your environment

We build in your environment and your repositories, so nothing has to be moved across later. A release goes live once it passes the tests agreed at step 02.

  1. Operating evidence
  2. Engineer review
  3. Tested change
  4. Production

Review item

Unresolved demand
Expense policy question
Release decision
Engineer review required
04

Run it on evidence

Live conversations, handoffs and outcomes show where the service needs attention. Each gap becomes a change an engineer reviews and tests before release.

Operating ownership Owner

  • ArchitectureOccamonicsYour team
  • InterfacesOccamonicsYour team
  • TestingOccamonicsYour team
  • MaintenanceOccamonicsYour team
05

Hand it to your engineers

Architecture, interfaces, testing and maintenance pass to your engineers step by step, so the team that runs the system has built part of it.

Commission

  1. Demo call 30 min

    • The agent
    • The operational view
    • The engineering behind it
    • Your process

    With an engineer, on a process like yours

    01

    See it on a process like yours

    Thirty minutes with an engineer: the agent, the operational view and the engineering behind them, then a conversation about your process.

  2. Agreed before delivery Scope · v1

    • Deliverables
    • Dependencies
    • Tests
    • Operating ownership
    • Ryan Patrick
    • Ahmed Kallel
    • Ali Sbiaa
    Agreed with your team
    02

    Agree what done looks like

    Agree the deliverables, dependencies, tests and operating ownership before the build starts. Systems already in flight can start with a review.

  3. Release 1.0 Your environment

    Code
    In your repository
    Environment
    Test → Production
    Tests agreed at 02
    Passed
    Release decision
    Your team
    03

    Build it in your environment

    We build in your environment and your repositories, so nothing has to be moved across later. A release goes live once it passes the tests agreed at step 02.

    1. Operating evidence
    2. Engineer review
    3. Tested change
    4. Production

    Review item

    Unresolved demand
    Expense policy question
    Release decision
    Engineer review required
    04

    Run it on evidence

    Live conversations, handoffs and outcomes show where the service needs attention. Each gap becomes a change an engineer reviews and tests before release.

  4. Operating ownership Owner

    • ArchitectureOccamonicsYour team
    • InterfacesOccamonicsYour team
    • TestingOccamonicsYour team
    • MaintenanceOccamonicsYour team
    05

    Hand it to your engineers

    Architecture, interfaces, testing and maintenance pass to your engineers step by step, so the team that runs the system has built part of it.

    Commission

Step 1 of 5

Questions before you commission.

Does every engagement involve AI?

No. An integration, a cloud environment or a custom application can be commissioned with no AI in it. Where a task does need an agent, Fusion AI builds it.

Do you work beyond Oracle?

Yes. We connect Oracle to UKG, Microsoft Teams or any other system with an API, and build bespoke software around your team’s procedure.

What happens to our Oracle Digital Assistant skills?

Oracle's prepackaged Fusion SaaS skills for Oracle Digital Assistant are discontinued on 21 November 2026. Our transition review inventories your skills, extensions, channels and integrations, and maps the business behaviour to Agent Studio.

Can we buy a product without an engagement?

Yes. Buy Ops Platform, Handover or Knowledge Management for the operating problem you need to solve. We configure it for your process, and you commission integrations around it only where you need them.

Tell us the result you need.

Bring the process, the systems it touches and what should change. We’ll tell you which practice fits and what we would build.