MC
Maya Clarke 09:14
Why is this week’s pay short?
Signed in as Maya Clarke
The question arrives where people work.
Maya asks in Microsoft Teams. The agent knows who she is from her sign-in, not from anything she types.
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Maya asks in Microsoft Teams. The agent knows who she is from her sign-in, not from anything she types.
Maya Clarke 09:14
Why is this week’s pay short?
Signed in as Maya Clarke
Six Fusion HCM payroll services, each a read-only call, each limited to Maya’s own records.
Fusion HCM payroll servicesRead only · Maya’s records
Selection and calculation logic compares reported time with her schedule and finds Thursday’s missing clock-out: 4.0 hours.
Reported time against schedulecalculated, not guessed
| Day | Scheduled | Paid |
|---|---|---|
| Mon 19 | 8.0 h | 8.0 h |
| Tue 20 | 8.0 h | 8.0 h |
| Wed 21 | 8.0 h | 8.0 h |
| Thu 22 | 8.0 h | 4.0 hclock-out missing |
8.0 − 4.0 = 4.0 h unpaid
The reason, the figure and what happens next, in plain language. No payslip to decode.
Payroll agent 09:15
Thursday’s clock-out is missing, so 4.0 hours weren’t paid. I’ve prepared a correction to your scheduled finish, 17:30, and sent it to Tom Hollis to approve.
The agent prepares the correction and sends it to her manager in Teams. Nothing changes until he approves.
Tom Hollis · managerTeams
Time correction for Maya Clarke
Thu 22 Oct · clock-out 17:30 · +4.0 h
The approved correction goes through, Maya is told, and every step of the run is recorded.
Payroll agent 09:31
Tom approved it. The 4.0 hours will be in your next pay.
Task completed · every step recorded
Step 1 of 6
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