Connect your systems.
Automate the work between them.
Replace copying, checking and re-keying with workflows that carry a request through to a result, across Oracle and any system with an API.
The task decides the tools.
Sort the work.
Eight steps of one routine request, sorted by what each step needs.
AI interprets
Where the input is language. It reads what someone meant and writes it back plainly.
- 1Read the request
- 7Summarise what happened
Code executes
Where the answer must be the same every time. Validated, logged and covered by tests.
- 2Find the employee
- 3Check the policy limits
- 4Work out the exact change
- 6Update the target system
- 8Notify the requester
A person decides
Where the process needs authority. The decision is theirs, recorded under their name.
- 5Approve the change
The same rule holds when an AI agent starts the request.
And when a step goes wrong?
Failure handling belongs to the whole workflow, not to its last step. Choose a case and the same request takes a different path, and says so.
- Request readOracle service request, completed
- People and codes checkedOracle HCM, completed
- Exact change preparedWorkflow, completed
- Operator confirmsReviewExact change confirmed, completed
- Change appliedUKG Pro WFMOne-step revert kept, completed
- Requester toldOracle service request, completed
Request to result, with a way back.
Every step is logged against the request. The operator confirms the exact change before it is written, and the change can be reverted in one step.
Two requests nobody re-keys any more.
One carries a hospital system’s access requests into its workforce system. The other brings Oracle approvals to the place managers already work.
Oracle service request → Oracle HCM → UKG Pro WFM
Northwell Health
From an Oracle request to an approved UKG change.
Northwell’s managers raise access requests in Oracle. The automation checks each one against HCM, and an operator confirms the change before it is written to UKG.
Read the Northwell UKG storyOracle Fusion → Microsoft Teams → Oracle Fusion
A global customer data science company
Approvals that reach the manager in Teams, and land back in Fusion.
Absence and expense approvals now reach managers in their Teams chat and are recorded back in Fusion under their own identity.
Read the Teams approvals story
When no product fits, we build one.
For the service organisation of a global banking and retail technology provider, we built Knowledge Management: maintained articles and guided troubleshooting, translated through OCI Language. It is now a product.
Bring us a specialised workflow or an internal tool. The same people who scope it build it and connect it.
What stays with your team.
Agreed before delivery starts, handed over when it ends.
- Working integrations
- The connections between your systems, running in your environment.
- Rules and tests
- What is checked, who approves and when the workflow stops, agreed before it is built and tested against failure.
- Handover
- Procedures for the people who run it, with the engineers who built it alongside until it is theirs.
Name the two systems. We’ll carry the work between them.
You talk to the engineers who will build it.