Service Request Creation

Service Request Creation

Occamonics’ Service Request Creation feature streamlines the process of submitting and managing service requests (SRs) through a no-code interface. By leveraging our rich messaging framework, ODA developers can easily include SR creation logic into any intent that requires it with minimal effort and users can attach relevant documents, categorize requests accurately, and provide additional contact information—all within a no-code environment.  We provide comprehensive developer documentation that outlines how to utilize this feature effectively, including examples and best practices to help you get the most out of it.